Title
Discussion: Special Event Permit Process Improvements
Body
Background:
Over the past several months, the Community and Economic Development Committee (CEDC) has reviewed a series of proposed ordinances amending allowances for certain types of special events, including parades, block parties, athletic events, and fireworks displays, during the 2026 FIFA World Cup Tournament.
During this process, City staff identified several pain points experienced by applicants seeking to obtain special event permits. Depending on the scope and nature of an event, applicants have historically been required to navigate multiple applications, coordinate with several departments, and manage unaligned review timelines. This fragmented process can sometimes lead to confusion, delays, and frustration for event organizers.
Discussion:
Recognizing the need to simplify and modernize the special event permitting process, staff are developing an online Special Event Portal designed to guide applicants through the application and review process. The portal features intuitive prompts that help applicants identify which permits and attachments are required based on the details of their event.
Behind the scenes, the portal “back-of-house” allows staff from multiple departments to review applications collaboratively, communicate more efficiently, and track progress in real time.
In lieu of a presentation, City staff will preview the beta version of the online portal, demonstrate its functionality, and outline plans for its public rollout.
Recommendation
This agenda item is information-only. No action is required by the Committee.
Presenter
Tracy Albers, Development Services Director
JIm Eden, Assistant Fire Chief
Michael Murray, Police Captain
Craig Gentry, Web Administrator